Our guiding question is always: “What else can I do next to make their lives better and easier?”
Because we care.
There are a lot of people out there who do what we do as a virtual assistant. They may share what we do and how we do it, but the clients I get the privilege to work with know that the why and the who matters most.
We are VAs because we care about the heart of each of our clients’ businesses and projects. Because we care about your WHY – the real reason for you starting your own businesses. Is it because you want to spend more time with your families? To be able to tuck your babies to bed each night instead of rushing off to yet another shift at work after daddy comes home to take over dinner and bed time routines? To be able to travel the world freely? Understanding and caring about your why, gives us our why. It reminds us that what we do matters.
We are ceaseless learners and doers who believe in constantly sharpening our mind, which is the most valuable tool of our trade. We spend at least 50% of our time learning new skills and knowledge, understanding various tools and software available out there, and honing our ability to provide the full range of services our clients need. We combine this with the cornerstones of my work ethics – honesty, authenticity, dedication, and mindfulness – to make your outsourcing experience one that you will not regret.
So, are you a good fit with us?
2. Fixed working hours – we do not operate within fixed working hours, but work towards deadlines instead. We won’t always be able to respond within 9-5 of your timezone, but will always endeavour to respond within 24 hours, and usually much sooner.
3. Call centre services – our service is provided virtually, and we do not have the ability (currently) to operate inbound call centre services. Where outbound calls are required, acceptance of these tasks will be at our sole discretion.